A UK-based client approached us with a clear need for phone booths in their office space. Their team had recently expanded, and with the increase in employees, the open-plan office became noisier and less conducive to private calls. The client required six phone booths that would provide staff with quiet, comfortable, and functional spaces to take calls, join online meetings, and focus on individual tasks without disturbing others.
During our initial discussions, the client emphasized three main priorities:
Noise reduction to maintain confidentiality during calls.
Modern, ergonomic design that would blend seamlessly into their existing office environment.
Durability and practicality, ensuring long-term value and daily usability.
After several rounds of communication, our SOP team worked closely with the client to refine the design solution. We provided customized layouts, ventilation and lighting options, and material samples, ensuring every detail met their expectations. By addressing both functional and aesthetic needs, we not only delivered a solution that solved their workspace challenges but also gained the client’s trust and support.
The successful delivery of the project has strengthened our partnership, with the client now considering additional booths for their other office locations. This case demonstrates how SOP’s customer-first approach, technical expertise, and design flexibility help international clients create better working environments.